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British Library - RFI - British Library Wiki Replacement
Status: Open
Published Date: 23/05/2023
Closing Date: Unknown
Value: neg.
RFI - British Library Wiki Replacement - The British Library has used Atlassian Confluence since 2010 to provide its user audience with access to a corporate Wiki. We host Confluence on-prem and our current deployment is v7.16.5. In the last 12 months, 268 users have logged in to the Wiki to contribute or edit content and many more will have accessed information as readers. During the same period, edits have been made to approximately 90 team sites/spaces. The SQL database contains 22GB of data. The Wiki is a popular and important tool which allows users to create maintain and publish multimedia documentation, share information across teams and departments, and work collaboratively on projects. We host a live and a test installation of Confluence using Windows Server 2012 application servers and SQL Server 2019 instances. Atlassian are withdrawing support for on-prem installations of Confluence Server in February 2024 and the Library is keen to evaluate alternative products and solutions, which will enable us to maintain access to a Wiki for our user audience, beyond this date. The British Library views this RFI process as one potential route to inform the future procurement of the goods and/or services described. The information gathered under this RFI may be used to evaluate potential suppliers and service offers and produce a shortlist for invitation to tender. At this stage, no final decision has been taken on the precise procurement route to be followed. When submitting information, all organisations should note that this is not currently a tender opportunity but is part of a market consultation exercise aiming to ensure that the procurement route selected and the options ultimately developed for any procurement are properly informed.
Industry: Information systems and servers. - 48800000
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South West Police Procurement Service - Oracle Software/Hardware Support
Status: Awarded
Published Date: 18/05/2023
Closing Date: 12/04/2023
Value: £198,461
Oracle Software/Hardware Support - Avon and Somerset Police has awarded a contract for the provision of Oracle Software / Hardware Support.
Industry: Information systems and servers. - 48800000
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NHS PROPERTY SERVICES LIMITED - Dilinea Secret Server
Status: Awarded
Published Date: 02/05/2023
Closing Date: 04/04/2023
Value: £33,672
Dilinea Secret Server - RFQ route This will be used to protect our privileged accounts with an enterprise-grade Privileged Access Management (PAM) solution. The cloud-native Delinea Platform offers secure privileges for service, application, root, and administrator accounts across the organisation and will facilitate the NHSPS break glass account retrieval process.
Industry: Information systems and servers. - 48800000
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STUDENT LOANS COMPANY LIMITED - Verification Reporting
Status: Awarded
Published Date: 25/04/2023
Closing Date: 01/02/2023
Value: £60,750
Verification Reporting - Access to a single web-based portal with access to credit reference bureau reports to allow validation of customer information such as home address including historical information.
Industry: Software package and information systems. - 48000000 Industry specific software package. - 48100000 Networking, Internet and intranet software package. - 48200000 Document creation, drawing, imaging, scheduling and productivity software package. - 48300000 ...and 6 more
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NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT - Contract for the Provision of ISE Server and Licensing to NHS South Central and West
Status: Awarded
Published Date: 21/04/2023
Closing Date: 14/03/2023
Value: £26,046
Contract for the Provision of ISE Server and Licensing to NHS South Central and West - NHS South, Central and West Commissioning Support Unit (SCW) have awarded a contract for Contract for the Provision of ISE Server and Licensing to Specialist Computer Systems PLC via further competition through Crown Commercial Services RM6068 Technology Products and Associated Services Lot 3:Software and Associated Services
Industry: Information systems and servers. - 48800000
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London Borough Of Lambeth - The Development of Options for a future Technology Stack for Housing Call Centre's
Status: Closed
Published Date: 14/04/2023
Closing Date: 28/04/2023
Value: £25,000
The Development of Options for a future Technology Stack for Housing Call Centre's - The London Borough of Lambeth published its Technology Strategy in 2020. The vision of the strategy is to deliver seamless technology and support that will increase workforce productivity and enhance the lives of Lambeth residents. Additionally, in June 2021 Lambeth launched its Customer Experience strategy with the vision We make access to all council services simple for all, ensure that we offer a quality customer-focused service end to end, and enable maximum self-service for those that can." 7. Specifically, the Customer Experience strategy aims to deliver on 4 strategic measurable objectives: • To deliver an improved and consistent customer experience. • Design our services in such a way that makes them easy to access • To invest in technology to enable us to deliver services in a way expectations. • Create the environment, facilities, and advocacy to support those who need it. Lambeth Council are seeking consultancy services that can provide 'product specialism' to advise on an integrated product suite that will provide the optimal technology to achieve the required outcomes for a best-in-class call centre. This is to include: 1: Options for a future state technology suite and analysis of best of class suppliers to ensure an integrated solution, with clear appraisal against our criteria, including a recommendation for the best fit for Lambeth. 2: The option analysis must provide sufficient detail for Lambeth to select a preferred technologies and author a business case. 3: An appraisal of all relevant technologies that could provide the required suite to achieve Lambeth's outcomes. Key deliverables of the engagement include but are not limited to and end product report detailing: • An options analysis for technologies and suppliers available that enable Lambeth's required objectives. At a minimum this should include Contact Centre Telephony, Chat Bots, Customer Portal, CRM, AI, Web Chat, Video Chat, Repairs diagnostics and Analytics and Reporting tools. • SWOT analysis or similar of each product • How the product will align with Lambeth's objectives • Any opportunities and details of potential return on investment • Any dependencies or risks • Indicative costs of each product (including implementation and ongoing costs) • A recommendation of the optimal product suite for Lambeth Proposal Submission Proposals should be submitted to the main contact on this Request for Quotations. Bidders are asked to Submit a Proposal consisting of a written response to the method statement key considerations attached and your completed Price Proposal. Your response to the Method Statement Questions must be kept to a maximum of 5 sides of A4 . A brief CV covering experience. A draft copy of the terms and conditions applicable for this contract is also attached for your information. Please refer to the Brief attached to ensure that all requirements are covered in your proposal.
Industry: Business transaction and personal business software package. - 48400000 Database and operating software package. - 48600000 Information systems and servers. - 48800000 IT services: consulting, software development, Internet and support. - 72000000
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High Peak Borough Council & Staffordshire Moorlands District Council - Tree Management Soft ware
Status: Awarded
Published Date: 07/04/2023
Closing Date: 01/03/2023
Value: neg.
Tree Management Soft ware - Tree management software requirement
Industry: Industry specific software package. - 48100000 Information systems and servers. - 48800000 Agricultural, forestry, horticultural, aquacultural and apicultural services. - 77000000
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North Northamptonshire Council - North Northamptonshire Council's Annual Warranty on Servers
Status: Awarded
Published Date: 03/04/2023
Closing Date: 22/03/2023
Value: £25,644
North Northamptonshire Council's Annual Warranty on Servers - Twelve (12) months of extended warranty for eleven (11) servers at North Northamptonshire Council. Applications made via written bid following invitation to bid.
Industry: Information systems and servers. - 48800000
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Wyre Council - Link: IT Solutions 2 (Digital Workplace Solutions)
Status: Awarded
Published Date: 29/03/2023
Closing Date: 31/03/2023
Value: £58,272
Link: IT Solutions 2 (Digital Workplace Solutions) - Guardian Appliances x 2 (small spec) 20TB front end capacity, 24x7 support, installation, project management and configuration.
Industry: Information systems and servers. - 48800000
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Bromsgrove District Council - Server Hardware Refresh Via CCS Framework
Status: Awarded
Published Date: 24/03/2023
Closing Date: 01/03/2023
Value: £156,902
Server Hardware Refresh Via CCS Framework - Server Hardware Refresh Via CCS Framework
Industry: Information systems and servers. - 48800000
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