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Department for Business and Trade - Business Perception Survey 2024
Status: Open
Published Date: 29/02/2024
Closing Date: Unknown
Value: neg.
Business Perception Survey 2024 - DBT are looking to contract with an organisation to undertake the following survey and report the outcomes. About the survey The objective of the Business Perception Survey (BPS) is to determine businesses’ views on regulation. The specific objectives are to: • Assess the perceived effect of regulation on businesses. • Explore what aspects of regulation and regulatory delivery are considered most burdensome to businesses. • Explore businesses’ views on regulators in general.
Industry: Market research services. - 79310000
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Crown Prosecution Service - Provision of Social Media Monitoring and Associated Services
Status: Open
Published Date: 29/02/2024
Closing Date: 03/03/2024
Value: neg.
Provision of Social Media Monitoring and Associated Services - Background The CPS is responsible for prosecuting most cases heard in the criminal courts in England and Wales. It is led by the Director of Public Prosecutions and acts independently on criminal cases investigated by the police and other agencies. We have more than 6,000 highly trained staff whose duty is to make sure the right person is prosecuted for the right offence, and that trials are fair so that offenders are brought to justice whenever possible. We are proud to be recognised as a leading employer, committed to supporting a diverse and inclusive workforce that reflects the community we serve. The Requirement The requirement is for Potential Providers to provide the Crown Prosecution Service (CPS) with a comprehensive social media monitoring and associated services. This Prior Information Notice (PIN) is to inform potential suppliers about the upcoming procurement. Any service offering that Potential Providers are willing to provide must meet the following requirements which are subject to change and review: 1. Multiple accounts over channels, circa 10. 2. Real-time Monitoring: The ability to monitor social media platforms in real-time. 3. Data Analysis: Tools for analysing data, identifying trends, and generating standard and bespoke reports and distributing reports. 4. Social listening across multiple channels. Ability to set up custom topics. 5. Publishing posts on multiple channels. Ability to add alt text / meet accessibility requirements. Scheduling features 6. Alert System: An alert system for specific keywords or phrases, such as Freedom of Information requests. 7. Combined inbox - able to see notifications/mention on platforms about our accounts. Ability to set up rules. Able to reply to messages/comments in software. 8. Link tree feature to go in bios. Link tracking 9. Tagging (for posts so we can easily make reports) 10. Circa 30 users. In-software training for the platform. 11. Ability to turn all outgoing/scheduled posts off. 12. Ability to identify our competitors/similar users and monitor their content. 13. Data Privacy Compliance: Compliance with all relevant data privacy laws and regulations. 14. Security requirements: ISO 27001 certification Cyber Essentials Plus Auditing capabilities (ability to check which users have posted). Privileged user/account levels Two factor authentication Double sign-off approval on posts In addition to the above, Potential Providers maybe required to offer the CPS with the following additional elements: Hashtag Analysis. Influencer Identification: Tools for identifying key influencers within specific topics or industries. Predictive Analysis: The ability to predict future trends based on current data. Integration Capabilities: The ability to integrate with other software or platforms. Potential Providers should be aware that any service offering must cover, but not be limited to, the following platforms: Facebook Twitter Instagram LinkedIn YouTube Reddit Snapchat TikTok
Industry: Newspapers, journals, periodicals and magazines. - 22200000 Data-processing services. - 72310000 Market and economic research; polling and statistics. - 79300000 Market research services. - 79310000 ...and 5 more
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Scottish Government - Cash First Learning and Evaluation: Independent Evaluation
Status: Closed
Published Date: 28/02/2024
Closing Date: Unknown
Value: neg.
Cash First Learning and Evaluation: Independent Evaluation - The Scottish Government wants to work with local partners towards our shared ambition of ending the need for food banks in Scotland, as set out in our recently published Cash-First Plan. Our two-year Cash-First Programme (‘the Programme’) will provide funding and practical assistance for up to eight local Partnerships to collaborate and deliver activities that improve urgent access to cash in a crisis, generating evidence that can be shared to inform future policy and practice. The Scottish Government is seeking to procure the services of an organisation to undertake an independent evaluation of this Programme.
Industry: Market research services. - 79310000
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MEDICINES DISCOVERY CATAPULT LIMITED - Market Research Report Services
Status: Awarded
Published Date: 27/02/2024
Closing Date: 12/01/2024
Value: £45,000
Market Research Report Services - Quotations are invited for the provision of a subscription-based library that provides access to global market research reports covering our sector (life sciences and drug discovery)
Industry: Market research services. - 79310000
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MEDICINES DISCOVERY CATAPULT LIMITED - Media Monitoring
Status: Awarded
Published Date: 27/02/2024
Closing Date: 14/12/2023
Value: £40,000
Media Monitoring - MDC targets media across national, regional, local and trade publications. This could be print, broadcast, online, or other digital platforms such as social media and podcasts. The successful media monitoring company will be expected to track and access UK and international media coverage across print, digital and social media, track and access print, digital and social coverage and clippings - including trade media publications in the biotech/pharmaceutical/life sciences/healthcare sectors, provide regularly updated database of media contacts spanning all sectors, including biotech/pharmaceutical/life sciences/healthcare, track multiple keywords or searches to cover MDC and its sub-brands in Syndicates and National Programmes, flexibility to add own contacts and submit updates/edits where contacts are incorrect, media outreach function to allow distribution of press releases to media lists, analytics dashboard, account management and key account contact, training to onboard new users, minimum of five users as standard.
Industry: Sales, marketing and Business intelligence software package. - 48480000 Market research services. - 79310000
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OFCOM - An assessment of the BBC First complaints process Research Brief 2023 - 2024
Status: Awarded
Published Date: 26/02/2024
Closing Date: 15/11/2023
Value: £71,900
An assessment of the BBC First complaints process Research Brief 2023 - 2024 - The overall objective for the research is to: - Evaluate audience perceptions to the BBC First complaints process with a larger number of mystery complaints than previously used, as well as to understand if improvements have been made. More specifically, the research will: - Record and track how the mystery shops are processed - Assess the ease of escalating complaint scenarios through the BBC First Process. - Assess the standard of quality of responses from the BBC First system. o Were responses from the BBC easy to understand and in plain English? o Did the response address the complaint directly? o Was the tone of the response felt to be appropriate? - Measure if the BBC is meeting its response timelines: o The BBC aims to respond to Stage 1 complaints within the prescribed timeframe of 10 working days. o The BBC has a target response time of 20 working days for standard Stage 2 complaints and 35 working days for more complex Stage 2 complaints. - Evaluate call handlers' explanations to complainants on how to submit a written response and explain the next steps. - Are certain types or themes of complaint scenarios escalated differently / treated differently? - Evaluate the mystery shoppers experience of the BBC First system
Industry: Market research services. - 79310000
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DSIT - PS24012 - GOTT Whole Evaluation - MC
Status: Awarded
Published Date: 23/02/2024
Closing Date: 02/02/2024
Value: £250,000
PS24012 - GOTT Whole Evaluation - MC - ***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the Crown Commercial Services Research and Insights DPS - RM6126 Summary of requirements GOTT is seeking an external supplier to help it reflect on progress since creation and identify strengths and opportunities. The objective of the evaluation in its first phase is to provide: - A process evaluation of the Government Office for Technology Transfer's performance to date: its services and products; offer to clients (current and prospective); and its potential to deliver on the expectations laid out in the Mackintosh Report and to GOTT's objectives and strategy as agreed with its Advisory Board. - Robust evidence of the effectiveness of GOTT's programme to date in terms of GOTT's impact on the client base and to provide an indication of the potential to meet its objectives longer-term. This should include direct and indirect outcomes and impact, such as spillover effects. This should also consider the counterfactual position and may include looking at alternatives paths clients may have had to take in GOTT's absence. - An understanding of the way GOTT is experienced by its clients; perceptions from public sector stakeholders beyond GOTT's immediate client base; and those of others within the innovation/knowledge exchange landscape who are relevant to GOTT's work.
Industry: Market research services. - 79310000
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Science Museum Group - SMG Four Waves of Market Awareness Survey - AWARD
Status: Awarded
Published Date: 21/02/2024
Closing Date: 22/01/2024
Value: £80,000
SMG Four Waves of Market Awareness Survey - AWARD - The Science Museum Group ("SMG", the "Authority") is the world's pre-eminent Museum devoted to the history of science, technology, industry and Medicine. The SMG incorporates the Science Museum (South Kensington, London), the National Railway Museum (York), Locomotion: The National Railway Museum (Shildon), the National Science & Media Museum (Bradford), Museum of Science and Industry (Manchester) and collections stores at Blythe House (Olympia) and National Collections Centre (Wiltshire). The Authority wishes to appoint an agency to conduct online survey of culture market with 2,500 households in North West/Yorkshire and the Humber ('North') or London/South East ('South'). Tracking with results from 2022 and 2023 (awareness, visitation, perception) plus additional questions on a 'hot topic'. Looking to procure four waves of the survey ('North' in February 2024, 'South' in February 2026, 'North' in 2028 and 'South' in 2030).
Industry: Market research services. - 79310000 Survey services. - 79311000
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Crown Commercial Service - Provision of UK Focused Market Reports
Status: Awarded
Published Date: 21/02/2024
Closing Date: 16/02/2024
Value: £27,720
Provision of UK Focused Market Reports - The Commercial Intelligence (CI) team requires access to market reports across multiple UK industry sectors, including areas of Environmental, Social and Corporate Governance (ESG) and Specialised Industries.
Industry: Market research services. - 79310000
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Science Museum Group - NRM WONDERLAB SUMMATIVE EVALUATION - AWARD
Status: Awarded
Published Date: 20/02/2024
Closing Date: 29/01/2024
Value: £21,000
NRM WONDERLAB SUMMATIVE EVALUATION - AWARD - The National Railway Museum's new interactive gallery, Wonderlab: The Bramall Gallery, invites audiences to play through 18 hands-on challenges, test their engineering skills, and immerse themselves in an explosive live show. Dynamic, dramatic and multi-sensory, it showcases the principles of engineering and science that relate to the railways. The gallery helps visitors to think like engineers. It showcases the ingenuity of engineers and allows visitors to engage in designing, building and testing. The gallery also promotes the fundamental skills engineers use such as problem solving and creativity. The Science Museum Group (SMG) wishes to appoint a consultant to undertake a summative evaluation of the gallery to understand how successful it was in meeting its aims and learning outcomes, as well as to explore visitors' response to the gallery environment, content and interpretation. Lessons learned from the evaluation will be applied to future exhibitions and galleries developed by SMG, particularly other interactive galleries.
Industry: Research services. - 73110000 Research consultancy services. - 73210000 Market research services. - 79310000 Social research services. - 79315000
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