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Midlands & Lancashire C S U - MLCSU Service Desk Digital Telephony
Status: Awarded
Published Date: 15/04/2024
Closing Date: 29/12/2023
Value: £74,852
MLCSU Service Desk Digital Telephony - Contract for Service Desk Digital Telephony - Contract reference Digital Space-SD002 --- Platform service ID number 559303613611566 - Digital Space Amazon Connect Administrative Extensions
Industry: Digital telephone exchanges. - 32552310
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NHS PROPERTY SERVICES LIMITED - Mitel Telephone and Contact Centre
Status: Awarded
Published Date: 27/12/2023
Closing Date: 20/09/2023
Value: £194,478
Mitel Telephone and Contact Centre - Migration od EOL Mitel Platform to private Iaas platform.
Industry: Digital telephone exchanges. - 32552310
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Crown Commercial Service - The Provision of DOS 6 Supplier Registration Support
Status: Awarded
Published Date: 02/08/2023
Closing Date: 24/05/2023
Value: £31,000
The Provision of DOS 6 Supplier Registration Support - Crown Commercial Service require an outsourced contact centre to deploy a team of agents to help support the onboarding of 700 suppliers to CCS Commercial Agreement RM1043.8 Digital Outcomes 6.
Industry: Digital telephone exchanges. - 32552310
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West Lancashire Borough Council - Voice Platform
Status: Awarded
Published Date: 08/03/2021
Closing Date: 05/03/2021
Value: £71,574
Voice Platform - The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.
Industry: Digital telephone exchanges. - 32552310 Software package and information systems. - 48000000 Postal and telecommunications services. - 64000000
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University of Sunderland - University of Sunderland - Cloud Telephony Services for the University of Sunderland
Status: Closed
Published Date: 08/01/2021
Closing Date: 29/01/2021
Value: £400,000
University of Sunderland - Cloud Telephony Services for the University of Sunderland - The contract will cover a fully managed IP based telephony service for the University of Sunderland. This opportunity is only available to suppliers on Lot 5 of the CCS Network Services 2 (RM3808) framework - Lot 5 IP telephony services Expressions of interest outside of the suppliers listed within this lot will be rejected, with no further correspondence entered into.
Industry: Telecommunications network. - 32412100 Telephone network. - 32551400 Digital telephone exchanges. - 32552310 Telephone and data transmission services. - 64210000 ...and 3 more
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LIFECYCLE MANAGEMENT GROUP LIMITED - Unify voice support
Status: Withdrawn
Published Date: 22/05/2020
Closing Date: 05/06/2020
Value: neg.
Unify voice support - West Suffolk NHS Foundation Trust is seeking to contract for Unify voice support to ensure that the Client's systems are kept in a safe and reliable working order and operating in a way that provides the optimum efficiency.
Industry: Switchboard equipment. - 32541000 Telephone switchboards. - 32543000 Digital switchboards. - 32546100 Digital telephone exchanges. - 32552310 ...and 1 more
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Suffolk Constabulary - SIP
Status: Awarded
Published Date: 13/03/2020
Closing Date: 01/09/2019
Value: £156,000
SIP - Provide SIP
Industry: Digital telephone exchanges. - 32552310 Wireless Application Protocol (WAP) services. - 64212400
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Gloucester City Council - Maintenance and Support of the Council's Alcatel-Lucent Telephony System, including associated application software
Status: Awarded
Published Date: 29/06/2017
Closing Date: 22/06/2017
Value: £22,000
Maintenance and Support of the Council's Alcatel-Lucent Telephony System, including associated application software - Support and Maintenance agreement for existing Telephony infrastructure
Industry: Networks. - 32400000 Telephone sets. - 32552100 Digital telephone exchanges. - 32552310 Telephone switching apparatus. - 32552330 ...and 4 more
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Wakefield and District Housing Limited - Telephone Mitel System Support and Maintenance
Status: Awarded
Published Date: 16/06/2017
Closing Date: 02/06/2017
Value: £150,000
Telephone Mitel System Support and Maintenance - Provision of Maintenance, support and MItel Licensing provision to a Mitel 3300MXE phone system
Industry: Telephone network equipment. - 32429000 Telephone network. - 32551400 Digital telephone exchanges. - 32552310
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General Pharmaceutical Council - Microsoft Lync Communication Solution
Status: Awarded
Published Date: 13/08/2015
Closing Date: 11/10/2013
Value: £175,000
Microsoft Lync Communication Solution - The GPhC is looking to identify a supplier that can define, specify, implement and manage a Microsoft Lync based phone system to meet all of our current and future requirements. There is also a requirement for an integrated solution for a small contact centre. The GPhC is the independent regulator for pharmacists, pharmacy technicians, and pharmacy premises in Great Britain. In order to practise in Great Britain pharmacists and pharmacy technicians must be registered with us. Currently, there are approximately 45,000 registered pharmacists, 20,000 pharmacy technicians and 13,500 pharmacy premises. More information on the General Pharmaceutical Council can be found on www.pharmacyregulation.org. The GPhC has approximately 170 staff currently (expected to rise) with 130 office based (12 within a contact centre) and 40 home based. The General Pharmaceutical Council (GPhC) has its Headquarters in Lambeth. Currently it occupies space in two buildings, and will be relocating to a new location in the middle of next year. This is seen as an ideal opportunity to replace the existing legacy phone system and to take advantage of the innovations now available. The GPhC employed an independent consultant to look at their business requirements and technical infrastructure to recommend a solution that would meet their current and future requirements. The recommendation was that given the GPhC's continuing investment in the Microsoft stack, a Microsoft Lync solution would be the best fit. Potential bidders must be able to demonstrate a successful track record in undertaking this type of work, and organisations wishing to express an interest in this should request a pre-qualification questionnaire via email to procurement@pharmacyregulation.org including the following information; Contact name, title within organisation, email address and contact telephone number and for all correspondence the full name of the organisation. Deadline for receipt of request is 11/10/2013. To ensure all communication is dealt with in a timely manner all contact should be directed through the stated email address. Alternatively, your interest may be expressed via the mytenders website as shown below.
Industry: Telecommunications equipment and supplies. - 32500000 Telecommunications equipment. - 32522000 Telecommunications system. - 32524000 Digital telephone exchanges. - 32552310 ...and 4 more
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