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Birmingham City Council - PQ0511 - Digital Skills for Birmingham's Visitor Economy
Status: Open
Published Date: 22/03/2024
Closing Date: 17/04/2024
Value: neg.
PQ0511 - Digital Skills for Birmingham's Visitor Economy - Birmingham City Council's Visitor Destination Plan 2022-27 was adopted to develop the various facets of the city's tourism offer and improve the experience for visitors at all stages of their journey. Following the success of the 2022 Commonwealth Games, Birmingham has been receiving more interest and visits from domestic and international visitors. It has a strong retail offer and was named the UK's Most Exciting Food Destination by the Good Food Guide 2023. It has been identified by the Council's Tourism Service that the level of expertise in digital marketing is inconsistent across Birmingham's visitor economy. This is particularly evident in the heritage and food sectors where many independent businesses lack the time, money or expertise to communicate effectively with new and existing customers. Business websites vary in quality and compliance with accessibility legislation. Language may also be a barrier for employers working in Birmingham's incredibly diverse food and drink scene. The Council is seeking a suitably qualified and experienced organisation to support the enhancement of digital marketing skills of visitor economy businesses in Birmingham. This will help businesses in the tourism, hospitality, leisure and retail sectors in Birmingham to become more proactive in engaging with new and existing customer and become more resilient in an increasingly competitive market. The organisation should have relevant expertise/ knowledge in delivering training and high-quality materials. The Council is committed to making the city a welcoming and inclusive leisure destination for visitors and residents. To support this, there is a requirement for a consistent level of high-quality content across the digital channels of businesses working in the visitor economy, inspiring customers and providing them with the information to plan their journeys with confidence. The contract will be for the period commencing May 2024 and concluding on 31st January 2025. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity, please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be able to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please email us at: cps@birmingham.gov.uk Your completed tender submission should be returned by noon on 17th April 2024 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc.
Industry: Administrative services related to tourism affairs. - 75125000 Advertising and marketing services. - 79340000 Marketing services. - 79342000 Direct marketing services. - 79342100 ...and 1 more
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Birmingham City Council - PQ0510 - Further Support for Accessible Tourism
Status: Open
Published Date: 21/03/2024
Closing Date: 17/04/2024
Value: neg.
PQ0510 - Further Support for Accessible Tourism - Birmingham City Council would like to support the continued development of accessibility within Birmingham's visitor economy. To deliver this there is a requirement for an accessible tourism specialist with extensive experience of working with different types of visitor economy businesses. Birmingham's Visitor Destination Plan identified that there is a real opportunity for the city's visitor economy to improve accessibility, provide an inclusive welcome and tap into a new and potentially loyal customer base. The Support for Accessible Tourism workstream seeks to improve understanding, practises and customer service amongst businesses to ensure that customers with accessibility needs are welcomed and valued, whether they are residents, tourists or parents who require changing facilities. The Council developed an online 'Accessible Tourism Hub' featuring training webinars, information guides and toolkits to support visitor economy businesses in becoming more accessible. Launched in March 2023, the hub was welcomed by the sector but uptake has been slow with employers facing competing pressures such as the cost of living crisis, rising energy costs and an unstable labour market. The project will also work with accessibility champions to create short-form social media videos aimed at the traditionally time-poor hospitality sector by demonstrating how small changes can make a significant difference to customers with access requirements. A product audit found that the websites of around 90% of Birmingham's restaurants and cafes had no information at all on accessibility, and some of those that did only addressed wheelchair users, ignoring the 80% of disabled people with hidden impairments. The contract will be for the period commencing May 2024 and concluding on 31st January 2025. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity, please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be able to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please email us at: cps@birmingham.gov.uk Your completed tender submission should be returned by noon on 17th April 2024 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc.
Industry: Travel management services. - 63516000 Business analysis consultancy services. - 72221000 Project management consultancy services. - 72224000 Research and development services and related consultancy services. - 73000000 ...and 16 more
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Historic England - Heritage Economic Impact Indicators - Project - AWARD
Status: Awarded
Published Date: 05/03/2024
Closing Date: 21/04/2023
Value: neg.
Heritage Economic Impact Indicators - Project - AWARD - Historic England is the government's expert advisory service for England's historic environment. We give constructive advice on the historic environment to local authorities, owners and the public. We champion historic places helping people to understand, value and care for them, now and for the future. Each year, Historic England produces and publishes Heritage Counts, which gives a narrated overview of the most recent articles, reports and data published on the contribution of heritage to the economy, society and the environment. Heritage Counts is produced on behalf of the Historic Environment Forum (HEF). The HEF is the top level cross-sectoral committee, bringing together chief executives and policy officers from public and non-government heritage bodies to co-ordinate initiatives such as Heritage Counts, and to strengthen advocacy work and communications. Heritage Counts aims to provide the evidence and data required to advocate for heritage, make decisions and influence policy about the historic environment. Heritage and the Economy, published as part of Heritage Counts, focuses on the economic perspective of heritage, arguing on the influence of the historic environment on sustainable and inclusive economic growth.
Industry: Tourist information services. - 63513000 Research and development services and related consultancy services. - 73000000 Research services. - 73110000 Research and development consultancy services. - 73200000 ...and 4 more
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Newry, Mourne and Down District Council (NMD) - CA13592 - Tender 79/2023 - Develop, deliver, and manage of the Mourne Mountains & Ring of Gullion two day outdoor activity & adventure showcase
Status: Open
Published Date: 09/02/2024
Closing Date: 23/02/2024
Value: £20,000
CA13592 - Tender 79/2023 - Develop, deliver, and manage of the Mourne Mountains & Ring of Gullion two day outdoor activity & adventure showcase - Showcase the outdoor activity and adventure experiences developed during the project within the Mourne Gullion Strangford Geopark. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA13592. Not registered: Visit https://suppliers.multiquote.com then register and quote CA13592 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.
Industry: Administrative services related to tourism affairs. - 75125000 Event services. - 79952000
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Denbighshire County Council - Tourist Information Management Contract
Status: Withdrawn
Published Date: 07/02/2024
Closing Date: Unknown
Value: neg.
Tourist Information Management Contract - Denbighshire County Council is seeking to appoint a provider who will manage its two Tourist Information Offices for a period of five years from 1st of April 2022.
Industry: Administrative services related to tourism affairs. - 75125000
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Knutsford Town Council - Development of Knutsford Tourism Strategy
Status: Open
Published Date: 26/01/2024
Closing Date: 01/03/2024
Value: £15,000
Development of Knutsford Tourism Strategy - This project is funded by the UK government through the UK Shared Prosperity Fund (UKSPF). The appointed contractor/supplier will be expected to ensure adherence to all UKSPF guidance. The primary objective of this work is to develop a Knutsford Tourism Strategy to guide the Town Council and partners on work to develop Knutsford's tourism offer. This should include (as a minimum): • Market research on current perceptions of Knutsford (from non-residents) • SWOT analysis of Knutsford's current tourism offer • Benchmarking Knutsford against similar towns in Cheshire and the wider area • Developing a future vision for Knutsford as a tourist destination with recommendations for immediate, medium- and long-term implementation • Recommendations for tourism offers Alongside this we wish to provide specific support to key local visitor attractions and develop guidance/advice for them in enhancing their visitor offer. The objective of this is to increase visitor numbers and income for these attractions to support their ongoing sustainability. This could be an annex to the Tourism Strategy or specific guidance documents for the attractions. This guidance would include specific SWOT/gap analysis of each attraction and development of recommendations. As a minimum this will involve a visit to the attraction and a meeting with the manager/coordinator.
Industry: Administrative services related to tourism affairs. - 75125000 General management consultancy services. - 79411000 Marketing management consultancy services. - 79413000
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British Tourism Authority t/a VisitBritain/VisitEngland - BTA1996 - Enhancing Accessibility Information (Tourism Venues) - Lot 2 Accessibility Features Question Set
Status: Awarded
Published Date: 19/01/2024
Closing Date: 06/10/2023
Value: £25,000
BTA1996 - Enhancing Accessibility Information (Tourism Venues) - Lot 2 Accessibility Features Question Set - VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry. In support of the Government's ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information. To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue. This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots: Lot 2 ACCESSIBILITY FEATURES QUESTION SET VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites. As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.
Industry: Administrative services related to tourism affairs. - 75125000
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VisitBritain/VisitEngland - BTA1996 Enhancing Accessibility Information (Tourism Venues)
Status: Closed
Published Date: 19/01/2024
Closing Date: Unknown
Value: neg.
BTA1996 Enhancing Accessibility Information (Tourism Venues) - VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.<br/><br/>In support of the Government’s ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.<br/><br/>To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.<br/><br/>This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots:<br/><br/>Lot 1 ACCESSIBILITY GUIDES<br/>VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.<br/><br/>The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.<br/><br/>Lot 2 ACCESSIBILITY FEATURES QUESTION SET<br/>VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.<br/><br/>As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.
Industry: Administrative services related to tourism affairs. - 75125000
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LIVERPOOL CITY REGION GROWTH COMPANY LIMITED - Liverpool City Region Destination Management Plan
Status: Open
Published Date: 17/01/2024
Closing Date: 23/02/2024
Value: £48,000
Liverpool City Region Destination Management Plan - Consultancy support is required to help establish a new Destination Management Plan for the City Region covering the period 2024 - 2029. Tenders are welcomed from independent companies and consortia. The approach required is collaborative and should build on progress made against the Destination Management Plan 2015 - 20 and the Short Term LCR Visitor Economy Recovery Strategy to March 2024.
Industry: Administrative services related to tourism affairs. - 75125000 Business services: law, marketing, consulting, recruitment, printing and security. - 79000000 Legal services. - 79100000 Accounting, auditing and fiscal services. - 79200000 ...and 19 more
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LIVERPOOL CITY REGION GROWTH COMPANY LIMITED - Liverpool City Region Visitor Welcome and Information
Status: Open
Published Date: 17/01/2024
Closing Date: 22/01/2024
Value: £55,000
Liverpool City Region Visitor Welcome and Information - The SIF Destination Marketing project board request invitations to tender to develop a gateway design set which can incorporate a digital information display solution to be located at Liverpool John Lennon Airport. This will be a statement piece visitors to Liverpool will be greeted with which will create a striking and lasting impression on visitors to Liverpool City Region. The design should also incorporate digital information to deliver key tourism information, linked or reflective of the DMO website. Visitors should be able to interact with, find information about tourism products, obtain real time transport information, journey planning, attraction ticketing and information to enable them to move easily across the region and seek to explore partner sub-regions beyond the city centre. The bidding contractors will be required to articulate the design, integrated product size, infrastructure, and interoperability. They will also be required to demonstrate the proposed design concepts and digital products to a selection panel and highlight how it could be incorporated. The location for this design will be indoors, in the arrival hall of the airport and it is anticipated that this design feature would house as a minimum of 2 interactive displays but we welcome suggestions and options from suppliers.
Industry: Administrative services related to tourism affairs. - 75125000
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