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THIRTEEN HOUSING GROUP LIMITED - Inform - CRM
Status: Awarded
Published Date: 10/04/2024
Closing Date: 31/03/2024
Value: £32,400
Inform - CRM - 2 X annual POs for Inform CRM software (SalesForce)
Industry: Customer Relation Management software package. - 48445000
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HEALTH DATA RESEARCH UK - Renewal of Customer Relationship Managment software licence
Status: Awarded
Published Date: 10/04/2024
Closing Date: 14/03/2024
Value: £27,400
Renewal of Customer Relationship Managment software licence - Renewal for 12 months of existing Customer Relationship Managment software.
Industry: Customer Relation Management software package. - 48445000
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The Education Training Collective - CA13853 - Supply of a Customer Relationship Management (CRM) System
Status: Open
Published Date: 27/03/2024
Closing Date: 26/04/2024
Value: neg.
CA13853 - Supply of a Customer Relationship Management (CRM) System - This Invitation to Tender (ITT) is for the supply of a Customer Relationship Management (CRM) System, further details on the specific needs are detailed in the Specification in Section 2. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA13853. Not registered: Visit https://suppliers.multiquote.com then register and quote CA13853 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.
Industry: Customer Relation Management software package. - 48445000
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Ipswich Borough Council - Leisure Management System
Status: Open
Published Date: 16/02/2024
Closing Date: 22/03/2024
Value: neg.
Leisure Management System - The Sports and Leisure team at Ipswich Borough Council are seeking to procure a Leisure Management System to aid with their day to day operations.
Industry: Software package and information systems. - 48000000 Industry specific software package. - 48100000 Point of sale (POS) software package. - 48110000 Customer Relation Management software package. - 48445000
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British Council - UK_169_Global Confidential raising concerns platform with an integrated case management system
Status: Open
Published Date: 15/01/2024
Closing Date: 14/02/2024
Value: neg.
UK_169_Global Confidential raising concerns platform with an integrated case management system - The British Council is retendering for a 24/7/365 branded Raising Concerns confidential helpline to provide a platform to enable staff, customers, partners, contractors, consultants, etc. to report incidents concerns and suspicions relating to serious wrongdoing about: o the safety of children or vulnerable adults o fraudulent activity o harassment o significant breaches of our Code of Conduct (British Council employees only). The service is to be provided by a third party creating a separation with the organisation, providing opportunity to report concerns across a number of communication systems, catering for a range of different languages, that will be regulatory and legally compliant across all jurisdictions. Through tender we would seek to replicate the current level of service to minimise disruption to end users with addition of an integrated case management system to allow us to follow up and track cases more efficiently. improving the end user experience.
Industry: Customer Relation Management software package. - 48445000 IT services: consulting, software development, Internet and support. - 72000000
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The Riverside Group Ltd - Customer Relationship and Case Management (CRCM) Solution
Status: Closed
Published Date: 12/01/2024
Closing Date: Unknown
Value: neg.
Customer Relationship and Case Management (CRCM) Solution - The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.The procurement documentation provides details concerning:• The aims, objectives and expected benefits associated with the CRCM solution• The current state systems landscape in Riverside Care and Support (RCS)• A high-level target CRCM solution vision which includes:o Capabilities and processes it is expected that the CRCM solution will enable – see Document B: Appendix 1 Capability and Process Lifecycleo A comprehensive set of functional and non-functional requirements to include details of target CRCM solution users – see Document B: Appendix 2Please the procurement documentation available at https://in-tendhost.co.uk/theriversidegroup/aspx/Home
Industry: Customer Relation Management software package. - 48445000
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The Riverside Group Limited - Customer Relationship and Case Management (CRCM) Solution - AWARD
Status: Awarded
Published Date: 12/01/2024
Closing Date: 13/07/2023
Value: neg.
Customer Relationship and Case Management (CRCM) Solution - AWARD - The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide. The procurement documentation provides details concerning: o The aims, objectives and expected benefits associated with the CRCM solution o The current state systems landscape in Riverside Care and Support (RCS) o A high-level target CRCM solution vision which includes: o Capabilities and processes it is expected that the CRCM solution will enable - see Document B: Appendix 1 Capability and Process Lifecycle o A comprehensive set of functional and non-functional requirements to include details of target CRCM solution users - see Document B: Appendix 2 Please the procurement documentation available at https://in-tendhost.co.uk/theriversidegroup/aspx/Home
Industry: Business transaction and personal business software package. - 48400000 Financial analysis and accounting software package. - 48440000 Customer Relation Management software package. - 48445000 Software support services. - 72261000 ...and 3 more
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Yorkshire Purchasing Organisation - Spirit Contract
Status: Awarded
Published Date: 22/12/2023
Closing Date: 01/02/2022
Value: £200,000
Spirit Contract - This is the procurement for YPO for a CRM and e-commerce platform.
Industry: Customer Relation Management software package. - 48445000
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Bournemouth University Higher Education Corporation (known as Bournemouth University) - Case and Enquiry Management solution
Status: Open
Published Date: 20/12/2023
Closing Date: Unknown
Value: neg.
Case and Enquiry Management solution - Bournemouth University wishes to procure a solution to manage student cases and enquiries, which is secure, user-friendly and provides effective management of student wellbeing
Industry: Customer Relation Management software package. - 48445000
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Bournemouth University - Case & Enquiry Management solution
Status: Open
Published Date: 20/12/2023
Closing Date: 30/01/2024
Value: £1,000,000
Case & Enquiry Management solution - Bournemouth University wishes to procure a solution to manage student cases and enquiries, which is secure, user-friendly and provides effective management of student wellbeing
Industry: Software package and information systems. - 48000000 Industry specific software package. - 48100000 Educational software package. - 48190000 Customer Relation Management software package. - 48445000 ...and 1 more
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